Privacy Policy
Effective date: 18 August 2026
1. PURPOSE OF THIS POLICY
Black Ginger Consulting ("Black Ginger", "we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and protect personal information submitted through blackgingerconsulting.co.za, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
2. WHEN DOES THIS POLICY APPLY?
This policy applies to any personal information you provide to us through this website, including via our contact form.
3. ACCEPTANCE AND CONSENT
By submitting your information through this website, you consent to the collection and use of that information as described in this policy.
4. CHANGES TO THIS POLICY
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
5. PROTECTING YOUR PERSONAL INFORMATION AND COMPLIANCE
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, or unauthorised access, in line with our obligations under POPIA.
6. WHAT IS PERSONAL INFORMATION?
Personal information means any information that can identify you, including your name, email address, and phone number.
7. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
We collect personal information directly from you when you voluntarily submit it through our contact form.
8. WHAT PERSONAL INFORMATION DO WE COLLECT?
When you use our contact form, we collect your name, email address, phone number, and any message you choose to send us. We do not collect any other personal information through this website.
9. USE OF COOKIES
This website does not use tracking cookies, advertising cookies, or third-party analytics services. We do not track your browsing behaviour on this site.
10. HOW WILL WE USE AND PROCESS YOUR PERSONAL INFORMATION?
We use the information you submit solely to respond to your enquiry and to communicate with you about our services. We do not use your information for any other purpose without your consent.
11. HOW YOUR PERSONAL INFORMATION IS STORED
Contact form submissions are processed and stored by Formspree, a third-party form processing service, and delivered to our team's email inboxes. This website is hosted by Vercel. Both providers may process data outside South Africa, each maintains its own security and data protection standards. We do not store your information in any other system.
12. MARKETING
We do not use the information collected through this website for marketing purposes, and we will not add you to any mailing list without your separate, explicit consent.
13. YOUR RIGHTS
Under POPIA, you have the right to access the personal information we hold about you, request correction or deletion of that information, and object to our processing of it. To exercise any of these rights, contact us using the details in Section 16.
14. SHARING OF PERSONAL INFORMATION
We do not sell, rent, or share your personal information with third parties, except where necessary to operate this website (such as our form processing and hosting providers named in Section 11), or where required by law.
15. KEEPING INFORMATION UP TO DATE AND RETENTION
We retain contact form submissions only for as long as necessary to respond to your enquiry and maintain a record of our correspondence, after which it may be deleted.
16. HOW TO CONTACT US
If you have any questions about this policy or wish to exercise your rights under POPIA, contact us at tegan@blackgingerconsulting.co.za or lerato@blackgingerconsulting.co.za.
17. COMPLAINTS AND SECURITY BREACH
If you believe your personal information has been mishandled, you may lodge a complaint with the Information Regulator of South Africa. If we become aware of a security breach affecting your personal information, we will notify you and the Information Regulator as required by POPIA.